What we would love to hear about:

  • Positive experiences

  • Requests for features and enhancements

  • Error messages

What happens to your feedback:

All feedback is considered by the Cipher team which guides product and service development, helping us deliver the best possible service.

How to leave us feedback:

Click on the feedback icon and a pop-up window will appear as below. Please fill in the fields with the relevant details and click send. A member of the Cipher team will get back to you within 24 hours.

Request Training:

Our Support Section contains tips and answers to FAQs. The library of articles includes demos and tutorials.

The Cipher Customer Experience team are available to support you

Cipher support and training formats available:

• Video conference and screen sharing
• Face to face (subject to location)
• Phone calls
• Team training session
• 1:1 training session
The training formats above are available on request and the Customer Experience team will tailor this to your needs:

• Full/half day workshops (subject to location)
• One hour
• Targeted fifteen-minute interventions

Please contact the training team to schedule training.

Alternatively, you can see our real-time availability and schedule a session with us at your convenience by clicking 'Request Support' below.

Need help? Request support and we'll connect you with a Cipher expert.

Can't wait?
Contact us on 02039099222 or email support@cipher.ai

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