What we would love to hear about:
- Positive experiences
- Requests for features and enhancements
- Error messages
What happens to your feedback:
All feedback is considered by the Cipher team which guides product and service development, helping us deliver the best possible service.
How to leave us feedback:
Click on the feedback icon and a pop-up window will appear as below. Please fill in the fields with the relevant details and click send. A member of the Cipher team will get back to you within 24 hours.
The Cipher Customer Experience team are available to support you
Cipher support and training formats available:
• Video conference and screen sharing
• Face to face (subject to location)
• Phone calls
• Team training session
• 1:1 training session
The training formats above are available on request and the Customer Experience team will tailor this to your needs:
• Full/half day workshops (subject to location)
• One hour
• Targeted fifteen-minute interventions
Please contact the training team to schedule training.
Alternatively, you can see our real-time availability and schedule a session with us at your convenience by clicking 'Request Support' below.
Need help? Request support and we'll connect you with a Cipher expert.
Can't wait? Contact us on 02039099222 or email email@example.com