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About 2FA (2-factor authentication)
About 2FA (2-factor authentication)

How to login with 2FA

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Written by Patrick Curry
Updated over a week ago

This can be setup on your Classification account. To learn more, please speak with a member of the support team. Further information can be found below:

Prerequisites

  • 2FA must be enabled by the Classification team.
    If you are not sure whether this has been done yet, please contact us on support@cipher.ai.

  • You must have an authenticator app installed on your mobile device.
    Any authenticator that supports TOTP can be used, including:
    Microsoft Authenticator, Google Authenticator, Authy etc…

Set up

  1. Cipher login page should be displayed. Enter your password, and click “Sign In”

  2. A QR barcode is displayed.
    - Open the authenticator app on your mobile device
    - Scan the QR code, to add an account for Cipher.
    - At this point, the authenticator app should be generating a 6-digit code for Cipher.
    For example, on Microsoft Authenticator mobile app, it looks something like this:


  3. Back on the Cipher login screen:
    - Enter the 6-digit code in the “One-time code” field
    - Enter a name in “Device Name” (can be anything, for example “my iPhone”)
    - Click “Submit”

Log in

On each log in to Classification (https://app.cipher.ai ), you will need to provide the following two things:

  1. Your Password

  2. One-time code (6-digit code from the Authenticator app)

Need help? Request support and we'll connect you with an expert.

Can't wait? Contact us on 02039099222 or email support@cipher.ai

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