FAQs

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16 articles in this collection
Written by Nikitta Mistry and Alexandra Harmanas

How to find and access classifiers

Navigate to the classifier library
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Written by Nikitta Mistry
Updated this week

Pro and Lite users

What functionalities do pro and lite users have access to in Cipher?
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Written by Nikitta Mistry
Updated over a week ago

Patent Families

Key information to understanding patent families and status
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Written by Nikitta Mistry
Updated over a week ago

Organisation information in Cipher

How Cipher groups portfolios and identifies similar organisations
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Written by Nikitta Mistry
Updated over a week ago

User Account Help

How to login, change or reset your password
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Written by Nikitta Mistry
Updated over a week ago

Territory Coverage

Geographic coverage of patent data in Cipher
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Written by Nikitta Mistry
Updated over a week ago

How to provide Feedback and request Support?

Different ways to give us Feedback and to request Support
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Written by Alexandra Harmanas
Updated over a week ago

NPE data

What data is available and where it comes from
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Written by Nikitta Mistry
Updated over a week ago

Data Sources

Where Cipher gets its data from
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Written by Alexandra Harmanas
Updated this week

Technology Clusters

How Technology Clusters are generated and named
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Written by Alexandra Harmanas
Updated over a week ago

How are the Cluster names determined?

Cipher Cluster naming system
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Written by Alexandra Harmanas
Updated over a week ago

How to see Recent Reports

Find out how to view your Recent Reports
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Written by Alexandra Harmanas
Updated over a week ago

How to view the Report History in Cipher?

Accessing your Report History in Cipher
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Written by Alexandra Harmanas
Updated over a week ago

What are the elements of a Report History?

Defining the elements of a Report History
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Written by Alexandra Harmanas
Updated over a week ago

Can I see the Patent document in Cipher?

How to access the patent document on Cipher
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Written by Alexandra Harmanas
Updated over a week ago

What is my report status?

Report statuses in Cipher
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Written by Alexandra Harmanas
Updated over a week ago